PACE CONSULTING, LLC
PACE Consulting, LLC provides healthcare organizations with specialized expertise in medical coding, auditing and compliance, revenue cycle management, and professional education. We identify opportunities, strengthen processes, and equip healthcare teams with practical solutions designed to support compliant, efficient, and financially sound operations.
Owner & Principal Consultant
30+ Years of Healthcare
Operations Experience
Founder & Principal Consultant
30+ Years of Healthcare Experience
PACE Consulting brings together more than three decades of healthcare experience through three focused service areas—allowing organizations to engage PACE for specialized consulting, comprehensive revenue-cycle support, professional education, or a customized combination of services.
Coding and compliance audits, documentation review, operational assessments, revenue optimization, coding consultation, and strategic healthcare guidance.
Coding validation, billing, payment posting and reconciliation, A/R follow-up, denial resolution, prior authorization, and revenue recovery.
Provider, coder, billing-team, and organizational education delivered virtually, in person, or through customized training programs.
PACE combines hands-on healthcare operations experience with coding, compliance, auditing, revenue-cycle, and education expertise. We don’t simply identify problems—we help healthcare organizations understand why they are happening and develop practical strategies to address them.
30+ years across healthcare operations, coding, revenue cycle, auditing, compliance, and education.
Looking beyond individual claims to identify patterns, operational gaps, and opportunities.
Compliance-focused recommendations grounded in documentation, regulation, and responsible revenue-cycle practices.
Practical strategies designed to improve accuracy, strengthen processes, reduce preventable revenue leakage, and support sustainable performance
DISCOVER → ASSESS → RECOMMEND → IMPROVE
Understand the organization, challenges, goals, workflows, and current processes.
Review documentation, coding, revenue-cycle processes, and available data.
Translate findings into practical recommendations aligned with organizational needs.
Support implementation, education, and sustainable process improvement.
PACE brings coding, compliance, revenue-cycle, and operational experience across a diverse range of healthcare specialties and settings.
Experience PACE Through the Words of Our Clients
“In nearly 40 years in healthcare as a medical provider, PACE Consulting has provided me with a level of confidence and expertise that no coding expert or biller I have worked with has ever matched.”
Podiatry | Foot & Ankle Health
“My practice revenue cycle has improved while my workload has decreased. That is what I call winning.”
Z and Z Podiatry | Nevada
“We are a small practice, and with larger billing agencies, we often felt that we were not a priority. With PACE, we are the priority.”
The Center for Manual Medicine and Regenerative Orthopedics
With more than 30 years of healthcare experience, Shelley Thompson brings together revenue-cycle operations, medical coding, auditing, compliance, provider education, and healthcare leadership experience to help organizations solve complex operational challenges.
Practical healthcare education designed to turn complex coding, compliance, documentation, and revenue-cycle concepts into knowledge professionals can apply in their everyday work.
PACE CONSULTING
Find answers about our consulting, revenue cycle management, and education services. If you still have questions, we’re just a message away.
PACE Consulting, LLC provides specialized healthcare consulting, revenue cycle management, and professional education and training. Our services include medical coding, auditing, compliance, billing and collections support, operational assessments, and workforce education.
PACE serves a wide range of medical specialties and care settings, including podiatry, orthopedics, rehabilitation, behavioral health, physician practices, and healthcare facilities. Visit our Specialties & Care Settings page for more information.
Yes. PACE offers comprehensive revenue cycle management and individual services to support billing accuracy, payment processing, accounts receivable, denial management, and reimbursement optimization.
Yes. PACE provides coding, documentation, and compliance audits to identify potential inaccuracies, evaluate regulatory alignment, and recommend opportunities for improvement.
No. PACE works with independent providers, small and multispecialty practices, and larger healthcare organizations. Our services can be tailored to the size and needs of each client.
Yes. PACE offers virtual education and develops in-person and customized training programs for healthcare providers, coders, billing teams, and other healthcare professionals.
Yes. PACE develops service arrangements based on each organization's specialty, operational challenges, staffing needs, and goals. Clients may select individual services or combine offerings from multiple PACE divisions.
Select Schedule a Consultation or visit our Contact page to tell us about your organization and the assistance you need. A PACE representative will follow up to discuss next steps.
Select Refer a Provider on our website to submit a referral, or contact us at info@paceconsultingrcm.com. We welcome introductions to healthcare organizations that may benefit from our services.
PACE performs medical coding accuracy reviews, clinical documentation assessments, compliance audits, and revenue cycle evaluations. Audits may focus on specific providers, specialties, procedures, payers, or identified areas of concern. Findings are supported by actionable recommendations and education.
Yes. PACE evaluates areas such as charge capture, coding accuracy, claim denials, reimbursement patterns, and payment posting practices to identify potential revenue leakage, missed billing opportunities, and operational inefficiencies.
Yes. PACE offers individualized provider education focused on documentation quality, medical necessity, coding accuracy, compliance requirements, and specialty-specific billing considerations. Education may be provided following an audit or as a separate consulting engagement.
Yes. PACE can evaluate existing workflows, staffing responsibilities, denial trends, accounts receivable processes, and internal controls. We provide practical recommendations to improve efficiency, accountability, compliance, and financial performance without necessarily replacing the organization's current billing team.
PACE provides findings and recommendations appropriate to the agreed scope of work. Depending on the engagement, follow-up services may include management discussions, staff or provider education, corrective action planning, workflow improvements, and ongoing consulting support.
PACE offers comprehensive revenue cycle management as well as selected services, including medical coding support, billing, payment and remittance posting, reconciliation, accounts receivable follow-up, denial management, eligibility verification, prior authorization, and revenue recovery. The service scope is established based on each client's needs.
PACE reviews outstanding balances, aging reports, denial patterns, and claim status information to identify accounts requiring action. Our team works within the agreed scope to investigate unpaid claims, resolve denials, submit appropriate corrections, pursue follow-up, and improve collection processes.
PACE can work within supported client systems using appropriately authorized access. During implementation, we review the organization's EHR, practice management platform, clearinghouse, payer portals, and existing workflows to establish an effective operating process.
RCM pricing depends on the services selected, claim volume, collections, specialty complexity, staffing requirements, and operational needs. Depending on the engagement, pricing may involve a monthly minimum, a percentage of collections, a fixed service fee, or another agreed arrangement. A customized proposal outlines the applicable fees and responsibilities.
PACE begins by reviewing the practice's operational requirements, payer relationships, existing accounts receivable, outstanding claims, and system access needs. We then coordinate responsibilities, establish workflows, identify priority accounts, and develop an implementation plan designed to support continuity and minimize disruption.
PACE Education & Training is developing a comprehensive curriculum that includes Medical Terminology, ICD-10-CM Diagnosis Coding, CPT/HCPCS Procedure Coding, Medical Billing, Revenue Cycle Management, Compliance, and Certification Exam Preparation. Programs are designed to build foundational knowledge, strengthen professional skills, and support career development in healthcare administration.
Yes. PACE is developing structured learning pathways for individuals entering the healthcare administrative field, as well as continuing education and specialized training for experienced coders, billers, revenue cycle professionals, and healthcare providers. Course prerequisites and learning objectives will be identified for each program.
Yes. PACE plans to offer certification exam preparation, including courses designed to help students prepare for the AAPC Certified Professional Coder (CPC) examination. These programs will focus on coding guidelines, practical applications, examination strategies, and knowledge assessments. Certification examinations and credentials are administered by the respective certifying organizations, not PACE.
Absolutely. PACE develops customized education tailored to healthcare organizations, medical specialties, and individual team needs. Training may address documentation improvement, coding accuracy, compliance, denial prevention, billing workflows, and revenue cycle performance. Programs may include practical exercises, case studies, assessments, and specialty-specific instruction.
Yes. PACE plans to make its structured educational programs available to the general public, including individuals pursuing careers in medical coding, billing, and revenue cycle management. Courses will be introduced as curriculum development and scheduling are completed. For information about upcoming programs and enrollment opportunities, contact info@paceconsultingrcm.com.
Whether you need an independent assessment, coding or compliance expertise, revenue-cycle support, or professional education, the first step is a conversation.
Healthcare consulting, auditing, coding, revenue cycle management, and education services.
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